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Frequently Asked Question
Frequently Asked Question
FAQ
- How to contact InnovGuide support?
You can reach our support team via the “Support” tab in the top navigation or directly by emailing support@innovguide.com.
Response time: under 24 hours. - How can I share the guide with my guests?
To share your guide with your guests, simply go to the Property section of the InnovGuide app and click Copy Guide Link.
- How can I create my first Digital Guide?
You can create your own guide in the Digital Guide section of the InnovGuide app.
For more details about the creation process, check out this article: Getting Started: Create Your Own Guide
- How to reset your password?
Click on “Forgot Password” on the login page. Enter your registered email and follow the link sent to your inbox.
If you didn’t receive the email, check spam or contact support. - How to contact InnovGuide support?
You can reach our support team via the “Support” tab in the top navigation or directly by emailing support@innovguide.com.
Response time: under 24 hours.
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